How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

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  1. Anonymous
    2024-06-07T12:38:25+00:00

    Same problem here. Specific to Teams only. This is a Microsoft problem and they're not doing anything about it.

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  2. Anonymous
    2024-06-07T08:49:33+00:00

    I can confirm the same exact issue. Colors are completely natural in all other apps using camera, only Teams shows my face like a tomato.

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  3. Anonymous
    2024-05-31T08:09:45+00:00

    I’m having the same issue as well. It’s only on teams and I don’t have any software in place which modifies the video.

    I’ve disabled the various settings in Teams as well but without success. The red balance is very different to what’s showing in the camera preview.

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  4. Anonymous
    2024-05-13T19:49:25+00:00

    Same issue on iMac.

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