How can I look less red on Team calls?

Anonymous
2024-01-26T17:37:30+00:00

I have a new macbook pro (14" M3) and find that when I use teams I look much redder than normal, like I've a sunburn. I don't have this problem using google meets. Is there some way to adjust the settings so my face looks normal in meetings?
I have the latest version of Teams. I've tried going to Teams settings and switching from FaceTime HD camera to my iphone and it's even worse. I've tried it with green screen on and off and adjusting brightness. Thanks in advance for your help

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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Anonymous
2025-02-20T17:25:08+00:00

Hello,

From Microsoft Engineering we want to provide an update on this issue. Thank you all for reporting this problem and we appreciate your feedback and insights. 

As several reported, Teams desktop shows a red tint for video rendered in meeting stage, which is easier to notice when viewing preview video stream. The team found a problem with how the video rendering was configured for displays with certain profiles, resulting in wrong color space adjustment. A fix for this was released in Teams Client version 24267.700.3135.7488, that is now rolled out to all users and clouds as of January 12th 2025. 

Although this change improves the experience for majority of the scenarios and make the tones more accurate where viewing video feeds in Mac devices, there are still certain cases that can result in wrong color adjustment, especially when viewing Mac camera in remote machines or with multiple displays with different presets. Our team is working towards keep addressing remaining scenarios with more changes through the upcoming months.

Thank you,

Oscar A

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  1. Anonymous
    2025-03-24T12:30:19+00:00

    I am using Apple Macbook Air M2 with the latest MS Teams version, and still looking very red and sunburnt. Any other fixes or suggestions on how to resolve this? The latest post that it was resolved in their recent update seems to not be the case.

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  4. Anonymous
    2024-01-30T07:23:01+00:00

    Dear Matt,

    (I removed revey red in your name, thinking you may not like it :))

    Based on all the information shared, it can be a Teams design limitation.

    In this situation, we suggest you contact Microsfot support team for further assistance. They have permission to report this issue to the product team, then the product team may provide some work around or fix. Please use the admin account or contact your IT admin to go to Office 365 Admin Center-> Support-> New Service Request. The support engineers there have the correct escalation channel, and this is the most efficient way to report such issue. You can refer to this article to check the way how to raise a ticket: Ways to contact support for business products - Admin help. The engineers in related team have higher permission and resources than us to help check the root cause from background directly.

    For your reference: How do I find my Microsoft 365 admin? - Microsoft Support.

    At the same time, so sorry to bring you inconvenience. I know sometimes it is really inconvenient for us to use Team. I can understand your mood. Thanks for bring this to Microsoft Community. Since I think your feedback is really constructive, I will report this to Microsoft. Meanwhile, I sincerely suggest you post this precious suggestion to Microsoft. Microsoft will update their product based on customers' suggestions. Believe your suggestion will help many other people in the future. Your understanding and co-operation are highly appreciated.

    Here is our official URL to submit your suggestion: Microsoft Teams · Community.

    After submitting the feedback, will you please share me the feedback link, I will ask my team to help vote for it. Through this, our support engineers will be able to collate data and supporting details regarding this and might consider changing the feature as a good ground for future updates.

    I hope the information helps! If there is any update or I misunderstand you, please feel free to let me know. I will continue to assist you. Your understanding and co-operation are highly appreciated.

    Thanks for your precious time. Have a nice day.

    Sincerely,

    Sherry | Microsoft Community Moderator

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