Teams on iPad video rotated 90 degrees when using external display (iPad OS 16.2)

Anonymous
2022-12-21T04:22:40+00:00

Hi all, I have a strange issue when using an external display (Dell S2721DS connected via USB-C to HDMI cable) on an iPad Pro M1 11".

If Teams is on the external display (extended, not mirrored), my outgoing video is rotated 90 degrees so I appear sideways to others in the call. When I move the Teams app to the iPad display it reverts back to the correct orientation.

This is also happening with Zoom, but not FaceTime. Can anyone else replicate this behaviour, or does anyone know a fix for it?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Oldest
  1. Anonymous
    2024-05-20T17:29:16+00:00

    Same issue here!!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-05-22T15:04:02+00:00

    Same problem here (tested today with iPad Pro M1 11 inch 2024): camera is 90 degrees tilted and external camera not supported.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-06-07T18:03:28+00:00

    No - it doesn’t work. still the same behaviour.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-06-17T09:23:40+00:00

    Still the issue with my ipad 11’ M4

    You simply cannot use Teams with an external monitor if you want to make a videocall in 2024…

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-07-08T23:53:50+00:00

    Same issue

    iPad M4 pro

    Was this answer helpful?

    0 comments No comments