Teams on iPad video rotated 90 degrees when using external display (iPad OS 16.2)

Anonymous
2022-12-21T04:22:40+00:00

Hi all, I have a strange issue when using an external display (Dell S2721DS connected via USB-C to HDMI cable) on an iPad Pro M1 11".

If Teams is on the external display (extended, not mirrored), my outgoing video is rotated 90 degrees so I appear sideways to others in the call. When I move the Teams app to the iPad display it reverts back to the correct orientation.

This is also happening with Zoom, but not FaceTime. Can anyone else replicate this behaviour, or does anyone know a fix for it?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  2. Anonymous
    2023-10-10T19:08:06+00:00

    Same Issue +1. iPad Pro 12.9" 6th Gen

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  3. Anonymous
    2023-10-31T08:29:28+00:00

    +1

    Same Problem - Please get it fixed!

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  4. Anonymous
    2023-11-13T14:22:32+00:00

    Same issues, it’s unbeliveable.

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  5. Anonymous
    2023-11-28T09:54:35+00:00

    just put the teams on the ipad not external monitor and all works

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