Teams on iPad video rotated 90 degrees when using external display (iPad OS 16.2)

Anonymous
2022-12-21T04:22:40+00:00

Hi all, I have a strange issue when using an external display (Dell S2721DS connected via USB-C to HDMI cable) on an iPad Pro M1 11".

If Teams is on the external display (extended, not mirrored), my outgoing video is rotated 90 degrees so I appear sideways to others in the call. When I move the Teams app to the iPad display it reverts back to the correct orientation.

This is also happening with Zoom, but not FaceTime. Can anyone else replicate this behaviour, or does anyone know a fix for it?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2024-10-03T11:17:22+00:00

    This is unrelated to IOS versions. Teams needs to be updated. Seems like a simple thing, but apperently it’s low on the backlog.

    Temporary fix: disconnect monitor, start teams call, reconnect monitor.

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  2. Anonymous
    2024-09-24T21:07:06+00:00

    Still same issue. iPad Pro 11 (M4) on iOS 18.0

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  3. Anonymous
    2024-09-16T18:21:46+00:00

    Same issue iPad Pro M4 - iOS 17, 18, 18.1…

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  4. Anonymous
    2024-09-09T22:31:06+00:00

    Issue still there with Teams camera rotated 90 degrees on extended screen (Stage Manager) on iPad Air M2. Seems like it was fixed for older iPads, but now that the camera is centered horizontally, seems the fix does not apply on new models.

    Bug exists again.

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  5. Anonymous
    2024-09-03T12:49:07+00:00

    Same issue - iOS 18 beta and external monitor.

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