Teams on iPad video rotated 90 degrees when using external display (iPad OS 16.2)

Anonymous
2022-12-21T04:22:40+00:00

Hi all, I have a strange issue when using an external display (Dell S2721DS connected via USB-C to HDMI cable) on an iPad Pro M1 11".

If Teams is on the external display (extended, not mirrored), my outgoing video is rotated 90 degrees so I appear sideways to others in the call. When I move the Teams app to the iPad display it reverts back to the correct orientation.

This is also happening with Zoom, but not FaceTime. Can anyone else replicate this behaviour, or does anyone know a fix for it?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-05-08T11:26:45+00:00

    Same issue. Unbelievable more than half a year passed with critical error making it impossible to use Teams properly with external screen. What a joke.

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  2. Anonymous
    2023-09-22T08:04:40+00:00

    same issue on 22.09.2023 - this is embarrassing Microsoft: Fix it!

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  3. Anonymous
    2023-06-10T07:56:00+00:00

    Same issue still not solved for so long.

    Face cam image always rotates 90° when using Microsoft Teams on an external display from an iPad (PRO M1 with iPadOS 16.5).

    This is just crazy. It seems Microsoft does not correct that issue to get people using Windows and not an alternative OS…

    Pathetic !

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  4. Anonymous
    2022-12-21T05:11:43+00:00

    Thanks for the quick reply, but the rotation lock solution doesn't work in this case.

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  5. Anonymous
    2022-12-21T04:58:47+00:00

    Hello endofthetown ,

    My name is Joanna, I’ll be happy to help you out today.

    You may refer to the link below that may help you solve the issue.

    https://answers.microsoft.com/en-us/msteams/for...

    Please let me know if this doesn't work or if you need further assistance.

    Thank you.

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