My camera on MSTeams on IPad Pro M4 suddenly is inverted, showing me upside down to all other attendees.

Anonymous
2024-07-25T12:00:54+00:00

I am experiencing an issue with the Microsoft Teams app on my iPad Pro M4. When I open the camera for video calls, the camera in landscape view is upside down. This problem only occurs in Microsoft Teams; other apps like FaceTime, Google Meet, Zoom or Telegram do not exhibit this issue.

Device and App Information:

• Device: iPad Pro M4

• iOS Version: 17.5.1

• Microsoft Teams Version: 6.14.0

Steps Taken to Resolve the Issue:

  1. Updated Microsoft Teams to the latest version.
  2. Restarted the Microsoft Teams app.
  3. Restarted the iPad.
  4. Verified camera orientation in the default Camera app (no issues).
  5. Reinstalled Microsoft Teams.
  6. Checked for and installed the latest iOS updates.

Despite these steps, the issue persists. I would appreciate any guidance or support to resolve this problem. Thank you for your assistance.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Most helpful
  1. Anonymous
    2024-07-27T22:42:01+00:00

    He is not trying to be smart, just didn't bother reading your question/report.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-07-27T13:33:06+00:00

    Hi,

    Thanks for your post but it is not helpful in this instance, MS have been working with my company on this, have identified an issue and are working towards resolving it.

    Regards Sean.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-07-27T13:28:52+00:00

    I am sorry I didn’t understand your point! We are talking about the problem of using Teams with iPad Pro M4, how to connect another camera?!

    And as per explained in my post at the beginning this problem only occurs in Microsoft Teams; other apps like FaceTime, Google Meet, Zoom or Telegram do not exhibit this issue and work properly.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-07-27T13:16:18+00:00

    Try using a different camera to determine if the problem is with the camera itself or the device settings.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-07-27T11:53:15+00:00

    Ok thank you, I hope it will be solved soon

    Was this answer helpful?

    0 comments No comments