My camera on MSTeams on IPad Pro M4 suddenly is inverted, showing me upside down to all other attendees.

Anonymous
2024-07-25T12:00:54+00:00

I am experiencing an issue with the Microsoft Teams app on my iPad Pro M4. When I open the camera for video calls, the camera in landscape view is upside down. This problem only occurs in Microsoft Teams; other apps like FaceTime, Google Meet, Zoom or Telegram do not exhibit this issue.

Device and App Information:

• Device: iPad Pro M4

• iOS Version: 17.5.1

• Microsoft Teams Version: 6.14.0

Steps Taken to Resolve the Issue:

  1. Updated Microsoft Teams to the latest version.
  2. Restarted the Microsoft Teams app.
  3. Restarted the iPad.
  4. Verified camera orientation in the default Camera app (no issues).
  5. Reinstalled Microsoft Teams.
  6. Checked for and installed the latest iOS updates.

Despite these steps, the issue persists. I would appreciate any guidance or support to resolve this problem. Thank you for your assistance.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2024-07-25T17:53:35+00:00

    I hope someone here read this topic and assist us.

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  2. Anonymous
    2024-07-26T16:15:58+00:00

    Same issue here. Seems to be related to the 6.14.0 released one day ago. On the Apple App Store, the version history only states, "Transfer ongoing calls from Teams to mobile phone," but they definitely did something to the camera settings. There is no easy way to revert to the previous 6.13.1 version. Just wait for MS to fix and release to the App Store.

    The only workaround I have found is to use Teams on Safari. But there are issues with virtual backgrounds (they just do not work including blurring). I hope they release an update soon.

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  3. Anonymous
    2024-07-25T17:11:10+00:00

    Today is my first day with this problem, I never had it before since I started using my new iPad Pro. I never experienced neither in my old iPad Pro 2018 nor my current iPhone Pro Max.

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  4. Anonymous
    2024-07-25T16:58:04+00:00

    I have exactly the same issue.

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  5. Anonymous
    2024-07-25T17:50:53+00:00

    I first noticed yesterday. No issues with any other Apple hardware, or with any other software/apps on my M4 IPad Pro.

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