Additional chat-related features and issues within Microsoft Teams for business
Reference: https://support.microsoft.com/office/0e269374-0cac-4a22-a377-53f01e05a6d4
The linked "article has been retired", it says. The problem is persisting.
Is it so hard to solve a severe usability issue which hasn't been a problem in other software for decades?
Or does the user experience just not matter, as long as the market share is fine?