Keeps asking for Phone Permissions to join meetings

Anonymous
2022-11-03T14:20:44+00:00

On Android, all of a sudden, Teams repeatedly says, "Teams Needs Permission" "If you want to place a call or join a meeting, go to settings and allow Phone permission to Teams."

It then takes you to Android Settings for the Teams app, and the "phone" permission IS allowed.

I've rebooted.

Cleared cache.

Cleared data

Reset the database.

Left developer preview.

Reinstalled Teams

Left the Beta and done all of the above over and over.

It isn't honoring the permissions that are set. So I can't join any meetings. Please advise.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-04T16:30:45+00:00

    From Microsoft support

    I have the following information regarding this issue; this appears to be an emerging service incident as multiple users in different environments have been affected. This should be being resolved by our engineers as soon as possible, but I have seen reports of a successful workaround for this issue by rolling back to the previous update. Unfortunately, we don't have any official sources for previous versions of the app, but you should be able to obtain this quite easily by searching in a third-party APK library.

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  2. Anonymous
    2022-11-04T19:22:25+00:00

    October 29 works. Just uninstall Teams from the Play Store, then get the .apk from ApkMirror.

    Will try later next week to install from Play Store after Microsoft gets around to a fix.

    https://www.apkmirror.com/apk/microsoft-corporation/microsoft-teams/microsoft-teams-1416-1-0-0-2022395202-release/

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  3. Anonymous
    2022-11-04T21:15:11+00:00

    This is absolutely the fix for the moment, rolling back. That APK mirror was exactly what I needed. Kudos.

    Rather ridiculous that MS didn't catch this in QA (does nobody roll Android phones there??), and once they became aware of it didn't immediately roll back the version (or publish a new version with old versions codebase to effectively roll it back).

    Not being able to join any meetings is one thing, but also not being able to make or receive calls....... WHEN WE USE TEAMS PHONE SYSTEM is total horse-poo.

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  4. Anonymous
    2022-11-04T21:26:40+00:00

    I was on Beta so changed to regular, but still it doesn't work!

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  5. Anonymous
    2022-11-04T21:35:21+00:00

    News next week - Millions of devices affected with Android malware when users were forced to revert to older version of Teams by manually downloading apk from 3rd party sites. Comeon MS! We expected better. Why not host the file provide us with a link till the issue is fixed!

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