Keeps asking for Phone Permissions to join meetings

Anonymous
2022-11-03T14:20:44+00:00

On Android, all of a sudden, Teams repeatedly says, "Teams Needs Permission" "If you want to place a call or join a meeting, go to settings and allow Phone permission to Teams."

It then takes you to Android Settings for the Teams app, and the "phone" permission IS allowed.

I've rebooted.

Cleared cache.

Cleared data

Reset the database.

Left developer preview.

Reinstalled Teams

Left the Beta and done all of the above over and over.

It isn't honoring the permissions that are set. So I can't join any meetings. Please advise.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-04T13:16:16+00:00

    Same issue on Samsung Galaxy S21. Teams version: 1416/1.0.0.2022412701/1030. Unable to make calls or join meetings.

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  2. Anonymous
    2022-11-04T13:24:14+00:00

    Still running into this issue and no resolution in sight.....have posted a review on Google Play store now....hoping that will get some attention from Microsoft. Problem here is that Teams being an integral part of our enterprise communications platform now, this is a serious headache and truly shocking for this no-response situation from Microsoft. Teams on android is essentially useless.

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  3. Anonymous
    2022-11-04T14:21:09+00:00

    Arif, since you don't seem to know anyone at Microsoft that can look into this, as the problem appears to be growing, can you please let me know how to get in touch with Microsoft Teams Support?

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  4. Anonymous
    2022-11-04T14:25:34+00:00

    Hi Brend&n,

    Sure, kindly refer to the below link:

    https://support.microsoft.com/en-us/contactus

    Warm Regards,

    Arif

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  5. Anonymous
    2022-11-04T14:31:55+00:00

    Not sure it will help - but I raised a ticket from that link...

    Kind of worrying that this has not been resolved yet!

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