How can I download a video clip that was recorded and sent in Teams chat?

Hello MAJA_CO! My name is Joshua. I'm an Independent Advisor for Microsoft Teams and I am happy to look into this for you.

Please kindly check the following link to see how you can download the recording from the Teams Chat

https://support.microsoft.com/en-us/office/play...

Please kindly let me know if this doesn't help.

Regards...
Joshua.

Hi Joshua,

Thanks for your reply, but it does not work for me, unfortunately.

It is not a recording of a meeting, but a video clip recorded by my college in the video function in the Teams chat (add -> media -> camera -> video).

I can't see an option to open the video clip in stream or SharePoint.

See screen shot of the available options for the chat messages that contains the video clip:

Do you have any other suggested solutions?

Thanks!

Hello Maja_CO! Thanks for your feedback.

Please, kindly check the following link,

https://www.groovypost.com/howto/download-or-sh...

If the above link doesn't help, try the following:

1. Turn on and off the device
2. Update the latest version of the device
3. Unistall and install the app
4. Clear Cache

Please kindly let me know if it still did not solve the problem.

Regards...
Joshua

Please take note, with regards to the link above.

Disclaimer: This is a Third-Party/Non-Microsoft link which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products).Just follow the instructions/steps given and there is no need to buy paid or free products to fix your computers as they do more harm than good sometimes."

Thank you!

I still not find something that works, unfortunately.

Please note that I do not have a problem with downloading records of Teams meeting, which the links you send mainly are describing. I manage to download meeting records and other videos without any problem.

The issues I am facing is only related to video clip recorded by my college with a mobile device directly from the recording function in Teams chat: Send a video clip in Teams - Microsoft Support and shared in the Teams chat. It seems like the file of the video clip works differently, but I can't find the location the file is stored, and are still not able to download the file.