Side Scrollbar disappears frequently in the New Teams.

Anonymous
2024-01-31T07:52:42+00:00

In the New Teams App, I could see that the Scrollbar is getting disappear frequently.

Microsoft Teams | Microsoft Teams for business | Chats | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-12T12:42:37+00:00

    This assumes use of a mouse. Those with mobility issues may not be able to use a mouse. I can tell you from experience that clearing the cache, resetting, and reinstalling do not work. The issue remains and it needs to be fixed.

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  2. Anonymous
    2024-02-08T09:53:41+00:00

    In my company, we are not spared from this problem either. Microsoft responded that it is by design even though it is experienced as a bug by users. What I don't understand is that this only does it on certain computers and not on others. I'm in public preview and I don't encounter the problem, all this is not very coherent like many things on new teams.

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  3. Anonymous
    2024-02-07T09:23:34+00:00

    Hi Hale444, I have no touch screen and a rather old Dell, but still face this problem.

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  4. Anonymous
    2024-01-31T12:58:30+00:00

    Hi there,

    Apologies for the last step I provided earlier, try to uninstall and reinstall Microsoft Teams.

    If that does not work, please provide a screenshot.

    Regards,

    Bobadoye

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  5. Anonymous
    2024-01-31T09:18:21+00:00

    Hi there ShivaTMN,

    Welcome to Microsoft Community

    I'm Bobadoye and I'd be happy to help you out with your question.

    Apologies for the inconvenience, if you are experiencing this issue with New Teams on your PC, please follow the steps below:

    • Reset your Teams: Go to Settings>Apps>Apps & features or Installed Apps>Microsoft Teams>Advanced options>Reset
    • Check for update and update Outlook to the latest version
    • Uninstall and re-install Outlook

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

    Best Regards,

    Bobadoye

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