My team's app occasionally displays an error, preventing me from opening it and attending meetings.Please give me a solution to this.Error is attached below.

Anonymous
2025-01-02T12:49:59+00:00

Error:We've run into an issue

Oops, something went wrong!rror][Error :: Cannot read properties of undefined (reading 'baselmageUrl')]

Slot name:UNKNOWN

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2025-01-15T19:24:39+00:00

    In both Web and Teams I notice that I now always get "Hold on, we are preparing for you" (or something like that - My teams in Norwegian below) seems like some updates on my user are "stuck". That message is displayed only 3-4 seconds though. Might not be related but started at the same time my other problem occurred.

    Image

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  2. Anonymous
    2025-01-15T19:24:19+00:00

    I report the same inconvenience in the organization.

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  3. Anonymous
    2025-01-15T19:15:09+00:00

    I have done everything you suggest, but the problem persists.

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  4. Anonymous
    2025-01-15T17:07:20+00:00

    It's the same situation here, it's spreading across the organization, and it's becoming critical.

    Has anyone solved it somehow?

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  5. Anonymous
    2025-01-15T16:59:35+00:00

    Same here....

    It's a lot annoying.

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