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On Teams calls on new Teams, when on calls with multiple people, usually one or more of them are showing as a black screen. If I share screens, they will suddenly appear as normal on the side of the screen, so it's nothing to do with their camera settings or privacy shield.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've had the same issue but turning HDR off for the screen where I was using Teams did the trick for me.
I am using Windows 11 and you can disable HDR by going to display settings, click on the screen you want to edit settings then toggle Use HDR to off.
Hope it helps.
I am on an Alienware system as well and having this issue.
I am having the same issue and have to keep reverting back to the old Teams every time it automatically updates.
MS folks, it has been several months now. Can someone please acknowledge that this issue is being looked into?
I have someone who is having this issue, and she says it is fixed by closing out any Chrome windows. Maybe that will help someone get to a solution?
Hi Tyson,
My issue is not with the full screen Only the images of some of the participants are going dark, not the entire screen. And there is no easy correlation between the people I am talking to. Seems purely random, in the same call, all the participants are going dark (like if their cameras are off), at different moments. From the very start of the meeting. And everytime I am resizing my screen. Even if I dont touch it, when somebody starts sharing desktop, it happens.
Best Regards,
Radu