Why are some people on Teams calls showing as a black screen?

Anonymous
2023-11-20T14:44:57+00:00

On Teams calls on new Teams, when on calls with multiple people, usually one or more of them are showing as a black screen. If I share screens, they will suddenly appear as normal on the side of the screen, so it's nothing to do with their camera settings or privacy shield.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2024-01-30T02:14:01+00:00

    I'm having the same problem

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  2. Anonymous
    2024-01-30T00:25:45+00:00

    In Teams meeting, all video participants are seen as black screens. Can see shared screen video if I "Pop Out" the video, but can't see speaker or participants. Can see speakers' videos in mini preview when I minimize the meeting. Frustrating bug, switched to old Teams.

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  3. Anonymous
    2024-01-29T16:22:37+00:00

    I'm having the exact same issue!

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  4. Anonymous
    2024-01-29T06:38:17+00:00

    Same issue!! Changing screen size helps, but no full screen possible.

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  5. Anonymous
    2024-01-05T10:19:55+00:00

    I am having the same issue, have you had any joy in fixing this.

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