Double beep when muted on Teams Shokz Headset

Anonymous
2022-11-24T10:55:53+00:00

Hello

I see a lot of threads and people moaning about Double beep when muted on Teams when using a Shokz headset which is the problem I have. (Headset previously called AfterShokz)

I use a work computer so do not have admin rights, and muting shoks headset by pressing the +/- volume keys does not stop the beeping noise.

Any help would be appreciated.

Thank you

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-07-17T18:13:45+00:00

    Solution;
    PRESS VOLUME UP AND DOWN BUTTON ON HEADSET AT THE SAME TIME FOR TWO SECONDS.

    https://shokz.com/blogs/support/air-commands

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  2. Anonymous
    2023-07-17T20:24:28+00:00

    Thank you. 😊

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  3. Anonymous
    2023-07-17T20:24:56+00:00

    That used to work. It doesn't anymore for the newer ones.

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  4. Anonymous
    2023-07-17T20:34:30+00:00

    Thanks for the update. Mine was purchased in 2022 in case people are trying to get context for 'older' vs 'newer'

    It works fine for me. Microsoft Teams would die 1000 brutal deaths if it wasn't a Microsoft product. The got more bugs than the WEF.

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  5. Anonymous
    2023-08-16T17:44:37+00:00

    Not limited to Windows. Happened on a Mac with MS Teams in browser.

    For What it's worth, using OpenRun - Shokz, the volume up + Volume down at the same time worked to stop the beeping

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