Double beep when muted on Teams Shokz Headset

Anonymous
2022-11-24T10:55:53+00:00

Hello

I see a lot of threads and people moaning about Double beep when muted on Teams when using a Shokz headset which is the problem I have. (Headset previously called AfterShokz)

I use a work computer so do not have admin rights, and muting shoks headset by pressing the +/- volume keys does not stop the beeping noise.

Any help would be appreciated.

Thank you

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-24T11:33:37+00:00

    Hello Simon,

    My name is Sajjad, and I am an Independent Advisor. I will be working with you in order to resolve this issue.

    A workaround seems to be not using the regular mute button in Teams but instead using the small microphone button in the device settings of the meeting. Audrey says "Mute on" and after a few seconds "Mute off". No more beeping afterward.

    That worked for me and apparently for some other users with the same issue.

    You can also refer to this article by Matthias Dix:

    https://answers.microsoft.com/en-us/msteams/for...

    However, I would like to invite you to report it at the feedback portal link here, https://feedbackportal.microsoft.com/feedback/f... ​or you can click on Help (from Teams) > Suggest a feature.

    I hope this answers your question.

    Warm Regards,

    Sajjad

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  3. Anonymous
    2022-12-07T16:56:25+00:00

    Hi Sajjad

    Thank you for the reply, unfortunately the workarounds suggested n the links so far doesn't work for me.

    The only one I haven't tried yet is using teams online rather than the windows download. I will let you know about that one when I I do.

    I fed back on the other forum you mentioned and hope they resolve this issue soon.

    Best Regards

    Simon

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  4. Anonymous
    2022-12-07T17:03:34+00:00

    The workaround linked above didn't work for me, either. I had one that did work: when muted in Teams and getting the annoying beep, press and hold the volume up and volume down buttons at the same time. AfterShokz would say "Mute off" but Teams would still be muted, and the beeping would stop. But, today, that workaround no longer works. I would assume it's an update on the Teams end, but it shows last updated on 11/15, and nothing has changed on my AfterShokz, either. So I have no idea what made the workaround stop working.

    I even tried resetting my AfterShokz with no luck.

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  5. Anonymous
    2022-12-08T14:35:52+00:00

    This workaround quit working for me today as well. It actually quit working right after I did a firmware update on my computer. I can't figure out how that would affect teams or shokz but this is making it almost impossible for me to attend meetings now.

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