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hi, When muting my Jabra headset by pulling the mic up, why does it mutes me completely and i cannot hear anyone talking? i can only hear people talking if I mute myself in MS teams and not via my headset, this was never the case before. Please help.
Managing sound and video settings during Teams meetings and calls for optimal communication
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Hello,
we have the same problem with our Evolve2 65. Most of our Notebooks are from HP and as mentioned here with the older version of the sounddriver it is working again. It is working with the USB dongle but not with bluetooth. I am now trying to find out from which driver version the error occurs.
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Intel Smart Sound Technology for Bluetooth Audio Treiber Version 10.29.0.6367 works fine.. on Surface there is a newer "buggy" version
https://www.intel.com/content/www/us/en/download/19800/intel-smart-sound-technology-intel-sst-driver-for-intel-nuc-11-compute-element.html It's also the main driver on the intel page at the moment
Installing Dell Pair seemed to resolve it for me.
I have Jabra Evolve2 65, with the same problem when connected via PC bluetooth and this worked for me. I've rolled back the driver and now I have version 10.29.0.6815. When I pull up the mic boom arm it only mutes my voice.
However, The mute button somethimes does not work well. It mutes and unmutes at the same time.
Thanks!