unable to copy and paste a Teams message that includes the sender's name and time.

Anonymous
2024-08-20T21:59:54+00:00

The Teams message with the sender name and time cannot be copied and pasted. Two week ago, I was able to do it. I want a copy of the text along with the sender name and time. same problem on both web browsers and desktop versions

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2024-08-20T23:57:57+00:00

Dear Gilgen,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description regarding "unable to copy and paste a Teams message that includes the sender's name and time." My sincerest apologies for the inconvenience this might be causing you, after thorough testing, I reproduced your issue at my side. It could be Microsoft changed something at backend. I will report it to replated team. The Workaround I found is to hold mouse for selecting the message with Time Stamp and name of the person you want then use CTRL+C for copy and CTRL+V for paste while you are still holding mouse. Therefore, I will update this thread as soon as I get more detail information about the query and fix.

Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated. Have a nice day!

Best regards,

Inema |Community Moderator

Was this answer helpful?

20+ people found this answer helpful.
0 comments

44 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-09-26T16:40:43+00:00

    It is not specified in the request, but I think this feature make sense when you copy only ONE message.

    Example : a colleague send me a message with just an ID. Before this feature, when I copy this ID, I have the sender with. I don't want that.

    But of course, when I copy a conversation, I need to know who sent what. Without that, the conversation is unreadable.

    To be logical, the sender should always appear when multiple messages are selected. And when only one is selected, then we should be able to select the sender or not.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-08-22T21:53:04+00:00

    Thank you for the quick response. Hopefully Microsoft will release a fix soon

    Regards

    Gilgen

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-09-30T17:50:11+00:00

    This currently doesn't work. It does not copy the name and time of the conversation. This needs to be corrected.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-08-30T18:40:30+00:00

    Wow! I don't recall being polled about the change lol. I wonder what users they asked before making the change... I can see removing the reactions sure, and emojis not needed, but timestamps and sender/receiver name are for sure something that should have been made an optional setting and not just removed entirely. Not all offices/businesses have the same work flow or needs..

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments