Giphy/GIFs missing entirely from Microsoft Teams

Anonymous
2023-06-12T18:49:53+00:00

Option to enable GIFs in messaging policy seems to be missing entirely now. Only Memes and Stickers are available. Was there a feature change or is there something at the administration level that we can do to re-enable this feature?

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  1. Anonymous
    2024-03-14T12:22:38+00:00

    You need to follow these steps:

    1. Enable Optional Connected Experiences in Settings->Privacy
    2. Sign-out (click your avatar at the top-right and click Sign Out)
      1. Simply closing or quitting the Teams app is not sufficient.
    3. Sign back in again.

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  2. Anonymous
    2024-03-14T12:39:26+00:00

    What you've offered were but a few of the suggestions I tried when this issue first cropped up in 2022. You would not believe how many solutions I have tried and my organization's ITS have tried. I even had them investigate my Global Account, role attached to my account, etc. It's now been escalated to Microsoft...and they suggested I needed to turn on "optional connected experiences" which was a little frustrating since we'd already detailed the different solutions we've been trying, including clearing caches, uninstalling and reinstalling Office 365...and it should have been assumed that over the course of 2 years, a large IT centre would have thought to turn on Optional Connected Experiences

    I have the issue on two different networks and across three devices.

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  3. Anonymous
    2024-03-14T13:44:06+00:00

    This did NOT work for me. The only resolution my team was able to find was to press the Windows key & the "." simultaneously & then the gif options appear & you can search for them.

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  4. Anonymous
    2024-03-14T13:45:19+00:00

    If you press the windows key & the period key at the same time, the search box pops up with the gif options there.

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  5. Anonymous
    2024-03-14T13:52:11+00:00

    Unfortunately for this gif question windows icon + "." only pops up the emoji options, not the gif options.

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