My Airpod pro 2 doesn't work on Teams

Anonymous
2023-09-21T11:34:36+00:00

My Airpod pro 2 doesn't work on Teams. They have no problem with other programs, and also work on teams on my phone.

They connect fine and I can see that they are selected in the teams settings. The app is also on the list of apps that can access the microphone and so on.

Furthermore I have disconnected them and reconnected them several times, I have also deleted Teams and installed once agin. Nothing works!!!!

It works fine otherwise and with other headphones.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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Anonymous
2023-10-30T18:46:54+00:00

I spent 2.5 hours yesterday doing allll of the steps I've found in every forum and I think rolling back the intel bluetooth driver worked for me. I did a test run with teams, Settings > Devices > Make a test call, and everything worked for the first time since this all started a few months back. I havent had an actual teams call to test it but this is promising. I think some things work for some people, and others work for some, its not a one fix works for all type of thing.

Windows Key + X > Device Manager > Bluetooth > Intel Wireless Bluetooth > Driver > Rollback Driver. Restart Windows. I also restarted my airpods before I rebooted, and re-connected them to windrows to have a clean slate on both accounts. Then made my test call with teams and it worked.

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  1. Anonymous
    2024-05-20T19:51:04+00:00

    I agree with both of the above. WTH?

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  2. Anonymous
    2024-04-19T15:20:52+00:00

    I have a corporate laptop and our policy doesnt allow bluetooth dongles. It just doesnt work, and didnt work for my colleagues as well...

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  3. Anonymous
    2024-04-19T13:42:50+00:00

    Sorry No, it's worse with the original Airpods because after 10 minutes your call will freeze or it will drop you from the call and you have to re-join. If you join the phone line in Teams, that will work. Insanity.

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  4. Anonymous
    2024-04-18T19:41:33+00:00

    I'm not sure this works however on 2nd Gen Airpods. I'm thankful I found this trail because I'm been trying to figure out why I can start a meeting with my airpods and 10 mins in I can't be heard and have to log out. I also login on both my computer and my iphone, but 10 mins in the audio goes. I don't appreciate that the bickering between Msft and Apple means I can't use my preferred ear piece with Teams.

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