My Airpod pro 2 doesn't work on Teams

Anonymous
2023-09-21T11:34:36+00:00

My Airpod pro 2 doesn't work on Teams. They have no problem with other programs, and also work on teams on my phone.

They connect fine and I can see that they are selected in the teams settings. The app is also on the list of apps that can access the microphone and so on.

Furthermore I have disconnected them and reconnected them several times, I have also deleted Teams and installed once agin. Nothing works!!!!

It works fine otherwise and with other headphones.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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Anonymous
2023-10-30T18:46:54+00:00

I spent 2.5 hours yesterday doing allll of the steps I've found in every forum and I think rolling back the intel bluetooth driver worked for me. I did a test run with teams, Settings > Devices > Make a test call, and everything worked for the first time since this all started a few months back. I havent had an actual teams call to test it but this is promising. I think some things work for some people, and others work for some, its not a one fix works for all type of thing.

Windows Key + X > Device Manager > Bluetooth > Intel Wireless Bluetooth > Driver > Rollback Driver. Restart Windows. I also restarted my airpods before I rebooted, and re-connected them to windrows to have a clean slate on both accounts. Then made my test call with teams and it worked.

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  1. Anonymous
    2024-04-10T11:09:33+00:00

    I have a MacBook AirPods and have never ever had an issue before I was dragged without a way to opt-out onto 'New Teams'. I should be able to CHOOSE what equipment I use and Microsoft really should be flexible and realistic. I will not be asking my employer for more equipment, we should be able to ask Microsoft for support and we get support.

    Please let me know if I can opt out of New-Teams, my AirPods worked perfectly for the last 3 years, only last month with New Teams has the issue happened. (My specific issue is they cannot hear me so it's a mic issue, I can hear them through AirPods just fine. I checked all the settings)

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  3. Anonymous
    2024-04-05T18:17:31+00:00

    Following this thread in hopes of a resolution.

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  4. Anonymous
    2024-04-04T18:35:50+00:00

    Are you not embarrassed providing this answer?

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