My Airpods Gen 4 is very soft when I am on a Teams call in the app.

Anonymous
2024-10-15T13:23:29+00:00

My Airpods Gen 4 is very soft when I am on a Teams call in the app, all the other apps work fine, Chrome and YouTube and even the sound when I am calling someone. When the call is answered the sounds goes down and is set to 100% but I struggle to hear. The Teams on the Web's sound works fine. Thus this is not a problem with the Airpods. Kindly assist how I can fix the Teams app.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2025-01-16T12:51:17+00:00

    I can also confirm that the "fix" to switch microphone to any other microphone does resolve the low volume issue.

    But this is not a solution as it 100% qualifies as a hack in my opinion. This is simply unacceptable of Microsoft.

    Please fix this as AirPods are one of the most widely used bluetooth audio devices in the world.

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  2. Anonymous
    2025-01-16T21:05:09+00:00

    I have airpod 4's and can verify this worked. thanks!

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  3. Anonymous
    2025-01-23T11:46:26+00:00

    same plz solve it

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  4. Anonymous
    2025-01-23T14:26:20+00:00

    Microsoft just confirmed Airpods 4 is not a supported device. Nicely done. Enjoy your Microsoft service!

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  5. Anonymous
    2025-01-24T04:06:38+00:00

    This means that users of AirPods 4 have to choose between two options: either use the headphones with normal sound but with the microphone disabled, or use the microphone but with extremely low sound quality. I can't believe that with such a large and capable team, there hasn't been any action taken to address this issue. Very disappointing.

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