My Airpods Gen 4 is very soft when I am on a Teams call in the app.

Anonymous
2024-10-15T13:23:29+00:00

My Airpods Gen 4 is very soft when I am on a Teams call in the app, all the other apps work fine, Chrome and YouTube and even the sound when I am calling someone. When the call is answered the sounds goes down and is set to 100% but I struggle to hear. The Teams on the Web's sound works fine. Thus this is not a problem with the Airpods. Kindly assist how I can fix the Teams app.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2025-04-15T13:37:23+00:00

    Hello - I have tried all of the above steps to no success. This is clearly a Teams issue not an airpods issues since these work on all other devices and other apps. Please find a solution! Thank you!

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  2. Anonymous
    2025-04-13T11:20:45+00:00

    Double tap left ear bud or right ear bud? (Or does it matter?)

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  3. Anonymous
    2025-04-08T21:23:24+00:00

    I searched on Apple community and found another solution, at least it worked immediately for me (I too tried EVERYTHING and nothing worked).

    Disable pairing from your PC

    Double tap

    wait 2 seconds

    Double tap

    wait 2 seconds

    Double tap

    (this resets airpod)

    Re-pair it

    Them boom it's loud and clear!

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  4. Anonymous
    2025-03-31T17:43:22+00:00

    Nadine,

    seems we have all tried the above and not getting a solution. I wanted to reiterate that all the the other applications work fine just teams seems to significantly be lower/softer.

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  5. Anonymous
    2025-03-31T01:09:18+00:00

    change the Mic not to be the AirPods one and it will fix it ... .sounds stupid but it does work

    Wow I can't believe that was the answer to the issue! Seems strange but it did work, thank you!

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