My Airpods Gen 4 is very soft when I am on a Teams call in the app.

Anonymous
2024-10-15T13:23:29+00:00

My Airpods Gen 4 is very soft when I am on a Teams call in the app, all the other apps work fine, Chrome and YouTube and even the sound when I am calling someone. When the call is answered the sounds goes down and is set to 100% but I struggle to hear. The Teams on the Web's sound works fine. Thus this is not a problem with the Airpods. Kindly assist how I can fix the Teams app.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2024-12-11T08:14:35+00:00

    I tried your menthod, using the laptop mic the airpod 4 audio, but volume is still very low with no improvement

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  2. Anonymous
    2024-12-05T12:20:14+00:00

    I have the exact same issue so it's still not fixed, it's definitely an issue with the teams app since I don't have the issue when I use the web version.

    I tried the fix with selecting another mic but that didn't solve it over here.

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  3. Anonymous
    2024-12-05T12:19:55+00:00

    I have the exact same issue so it's still not fixed, it's definitely an issue with the teams app since I don't have the issue when I use the web version.

    I tried the fix with selecting another mic but that didn't solve it over here.

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  4. Anonymous
    2024-12-02T03:08:58+00:00

    The only way I got the AirPod Pro to work in MS Teams was to right-click on the speaker icon on the taskbar; select volume mixer; check that output device and input device were both set to Headset (AirPods Pro). I then removed the airpods in the Bluetooth setting, and then re-install via Bluetooth.

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  5. Anonymous
    2024-11-27T12:03:25+00:00

    Yes it does work, but not the greatest solution, as your mic quality is then poor.

    There must be a better solution?

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