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Teams will not recognise Bluetooth headphones when joining calls.
I have tried restarting, clearing cache, clearing storage and reinstalling. I have tried multiple different models of headphones from completely different manufacturers. I have tried different phones.
This is not a user issue. This is an issue with the application. Several posts have been made.
Please fix it.
EDIT: the 'Nearby Devices' permission will fix this issue in most cases. For me, it worked temporarily (for one call) and then reverted to the same issue. However, the issue does now seem to be fixed - I have had consistent success for about 2 months now. I am assuming that a recent update to the app has fixed an issue that was causing this.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Chris,
I had the same problem, and I noticed it was because of the permission setting of TEAMS.
I reinstalled Teams and accepted the "Nearby devices." access and it works now.
Sabrina
This worked for me on my Pixel.
Go to Settings -> Apps -> Teams -> Permissions -> Allow access to "Nearby devices"
This hasn't worked for me unfortunately. I've got all permissions enabled.
Teams will not recognise Bluetooth headphones when joining calls.
I have tried restarting, clearing cache, clearing storage and reinstalling. I have tried multiple different models of headphones from completely different manufacturers. I have tried different phones.
This is not a user issue. This is an issue with the application. Several posts have been made.
Please fix it.
I had the same issue for almost two months until I uninstalled and reinstalled my Teams Android app this morning.
After reinstalling it from Playstore, it asked for access to nearby devices, the first time I noticed it. After I did give it access, I was able to connect to my bluetooth earphones.
I tested it with my cheaper pair of earbuds (Aukey) as well as with my Bose Quiet Comfort headphones, and they work perfectly fine now.
Allowing nearby devices helped me (settings->apps->teams->permissions)