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Teams will not recognise Bluetooth headphones when joining calls.
I have tried restarting, clearing cache, clearing storage and reinstalling. I have tried multiple different models of headphones from completely different manufacturers. I have tried different phones.
This is not a user issue. This is an issue with the application. Several posts have been made.
Please fix it.
EDIT: the 'Nearby Devices' permission will fix this issue in most cases. For me, it worked temporarily (for one call) and then reverted to the same issue. However, the issue does now seem to be fixed - I have had consistent success for about 2 months now. I am assuming that a recent update to the app has fixed an issue that was causing this.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Chris,
I had the same problem, and I noticed it was because of the permission setting of TEAMS.
I reinstalled Teams and accepted the "Nearby devices." access and it works now.
Sabrina
Same issue here (on a samsung). Has anyone found a fix? I'm not buying a headset just for teams calls. My headphones should work just fine.
Thank you so much for this good advice. Totally resolved the issue. Much appreciated.
Sir, we appreciate the response but that is not the point. The point is not everyone will want to buy the "accredited" headsets for Teams. Most people will only have whatever they have and will not decide to buy an accredited headset for the sake of using it for Teams. It is just frustrating that this is better than the competition but Teams gets outclassed because of this one big flaw.
We beg you to consider this highly.
Teams will not recognise Bluetooth headphones when joining calls.
I have tried restarting, clearing cache, clearing storage and reinstalling. I have tried multiple different models of headphones from completely different manufacturers. I have tried different phones.
This is not a user issue. This is an issue with the application. Several posts have been made.
Please fix it.
I had the same issue. Bought a pair of TOZO headphones and synced with newly acquired Galaxy S20. I found that when I went to MS TEAMS app info settings > permissions > allowed "Nearby Devices" (and also cleared cache for the app) it started working.
Hope that helps.