Teams for Android does not work with Bluetooth.

Anonymous
2022-12-06T00:51:43+00:00

Teams will not recognise Bluetooth headphones when joining calls.

I have tried restarting, clearing cache, clearing storage and reinstalling. I have tried multiple different models of headphones from completely different manufacturers. I have tried different phones.

This is not a user issue. This is an issue with the application. Several posts have been made.

Please fix it.

EDIT: the 'Nearby Devices' permission will fix this issue in most cases. For me, it worked temporarily (for one call) and then reverted to the same issue. However, the issue does now seem to be fixed - I have had consistent success for about 2 months now. I am assuming that a recent update to the app has fixed an issue that was causing this.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2023-06-14T03:03:30+00:00

Hi Chris,

I had the same problem, and I noticed it was because of the permission setting of TEAMS.

I reinstalled Teams and accepted the "Nearby devices." access and it works now.

Sabrina

Was this answer helpful?

50+ people found this answer helpful.
0 comments

90 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-04-13T17:10:35+00:00

    This solution worked for me: Go to Settings -> Apps -> Teams -> Permissions -> Allow access to "Nearby devices"

    https://answers.microsoft.com/en-us/msteams/forum/all/cant-connect-bluetooth-headset-to-android-teams/487f72b3-60ad-435d-a338-5c4d352fd8b1

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-03-23T09:51:36+00:00

    To anyone still having this issue, please try to uninstall teams and re-install it on your android device. And upon first launch allow for nearby devices permission. I've tried to allow nearby devices without uninstalling and it didn't work. But after re-installing it, it worked flawlessly. This worked for me at least

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-03-21T09:18:50+00:00

    No replies unfortunately. Raising an issue with Microsoft sends it into oblivion and unless it's upvoted by that community, it sits there forever.

    A lot of users on this post seem to have had success with permissions settings, but that hasn't worked for me and I am suspicious that it has worked as a permanent solution.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-03-06T21:24:25+00:00

    Dear All,

    I've been experiencing the same issue on Samsung Galaxy S21 recently.

    While following the MS Teams cleanup (cache, data), I noticed that during initial setup MS Teams asked me for "Nearby devices" permission.

    I granted the permission and Teams now work with the Bluetooth headphones.

    To check, I disabled the permission and the symptom was as previously observed - Bluetooth option not listed as available device.

    So, try to grant the "Nearby devices" permission and see if it works.

    Cheers, Jacek

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments