How do I stop teams from turning my headset volume up to 100% in the "App volume and device preferences" before each call?

Anonymous
2023-04-25T20:51:49+00:00

The title says it all. The only way to prevent my ear drums from bursting is:

  1. Join a call before anyone else
  2. open Settings
  3. search for "Sound mixer options" (which takes you to the "App volume and device preferences" screen)
  4. turn the teams volume down for my headset

This happens 100% of the time and it's absolutely ridiculous.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2024-02-25T12:42:20+00:00

    I have installed an add on from Microsoft itself that seems to control the issue: EarTrumpet.

    Just go to Microsoft store and install

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  2. Anonymous
    2024-02-26T15:58:34+00:00

    Didn't work for me. Teams didn't even show up there, I still had to navigate to App volume and device preferences to turn the Teams volume down. I've uninstalled and reinstalled Teams about 20 times. Same with drivers. Nothing fixes it.

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  3. Anonymous
    2024-03-13T12:04:02+00:00

    I have the same problem and have already destroyed one laptop as it blew out the speakers. Reading this forum, it seems that there is no solution on the horizon. I will have to move my company off of MS Teams as a result.

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  4. Anonymous
    2024-03-18T09:43:45+00:00

    This morning I got my ears blown out by ear buts at 100% and that is painful. Yes, 100% on ear buts is painful. Dear Microsoft: You are injuring your customers hearing. Android phones warn you at 80% that you might injure your hearing at higher level and Microsoft just sets the headsets to maximum blast.

    Could companies not agree to never automatically adjust sound levels beyond 50%. That should be enough in almost every case.

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  5. Anonymous
    2024-03-18T10:35:25+00:00

    Hi Martha,

    I was just wondering..if Microsoft knows about the issue since forever, why its Support every time that someone asks about it, they reply like they have been away from planet Earth a few centuries? As far as I can read there is no fix, or better, willing to look into it, not from the Support itself,but most importantly from Microsoft developers. I think I can talk for many on here.

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    9 people found this answer helpful.
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