How do I stop teams from turning my headset volume up to 100% in the "App volume and device preferences" before each call?

Anonymous
2023-04-25T20:51:49+00:00

The title says it all. The only way to prevent my ear drums from bursting is:

  1. Join a call before anyone else
  2. open Settings
  3. search for "Sound mixer options" (which takes you to the "App volume and device preferences" screen)
  4. turn the teams volume down for my headset

This happens 100% of the time and it's absolutely ridiculous.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2024-07-23T15:45:30+00:00

    Where is this option?

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  2. Anonymous
    2024-08-15T12:05:06+00:00

    I love this, we all end up here because this one app cranks everyone's Bluetooth headphones to 100 even though no other apps do.. the solution. turn your headset down.. every time... you join a teams meeting.. LMAO

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  3. Anonymous
    2024-08-16T00:04:33+00:00

    Team > ... > Settings > Devices >Slider/checkbox just above 'make a test call' button

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  4. Anonymous
    2024-08-16T00:23:42+00:00

    I don't seem to be having the issue any more. Not sure if there has been a specific update, but im on

    You have Microsoft Teams version 24193.1805.3040.8975. You've got the latest version. It was last checked on 16/08/2024.The client version is 49/24071128825.

    I've also noticed I don't have a volume overlay show up at the bottom middle of the screen when a teams call came in.

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  5. Anonymous
    2024-08-16T09:02:48+00:00

    Hi,

    So I've had a similar problem although mine was less severe. I have my overall volume set to 8 on my Windows 11 computer and every time I entered a call, it got set to 20. I tried a bunch of solutions I found here but what finally worked for me was :

    • disabling the "Sync device buttons" option in Settings/Devices (not sure it was necessary but you never know)
    • updating Teams to the latest version and closed it (you can see if you have the latest version in Settings/About Teams. About Teams is at the bottom left of the Settings page)
    • then I went into my computer settings, into Applications, Installed Applications (first item of the list), found Microsoft Teams, clicked on the 3 dots, Advanced options, scrolled down to a "Reset" and "Repair" button, clicked on "Repair", then "Reset". It warned me that it could disconnect me or something but it didn't

    After all this, my volume stopped going up every time I joined a call. It might just be that you need to update Teams to the latest version because I enabled "Sync devices buttons" afterward and it didn't increase my volume.

    For those of you who can, I think you should really think about ditching Teams and use something else like Google Meet or Slack. I've never had any problems with either of those two unlike Teams. I've also noticed that using the web version of Teams (not the app) gives me less problems and bugs.

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