How do I stop teams from turning my headset volume up to 100% in the "App volume and device preferences" before each call?

Anonymous
2023-04-25T20:51:49+00:00

The title says it all. The only way to prevent my ear drums from bursting is:

  1. Join a call before anyone else
  2. open Settings
  3. search for "Sound mixer options" (which takes you to the "App volume and device preferences" screen)
  4. turn the teams volume down for my headset

This happens 100% of the time and it's absolutely ridiculous.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

86 answers

Sort by: Newest
  1. Anonymous
    2023-04-25T21:27:20+00:00

    Hello,

    I'm Martha, happy to help you today.

    I'm very sorry about the inconvenience. Please provide me details about the precise problem you're experiencing so that we can be on the same page.
    I will be expecting a reply to this thread.

    Sincerely,
    Martha.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments