How do I stop teams from turning my headset volume up to 100% in the "App volume and device preferences" before each call?

Anonymous
2023-04-25T20:51:49+00:00

The title says it all. The only way to prevent my ear drums from bursting is:

  1. Join a call before anyone else
  2. open Settings
  3. search for "Sound mixer options" (which takes you to the "App volume and device preferences" screen)
  4. turn the teams volume down for my headset

This happens 100% of the time and it's absolutely ridiculous.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

86 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-01-24T16:27:52+00:00

    I have two fixes; I have only employed the first one.

    1. Use a microphone and speaker (either built-in or external). I value my hearing more than my privacy on work teams calls. Sorry everyone else around...
    2. use some kind of external audio interface that allows you to control levels after the software-controlled levels on your computer. This costs something and involves another box outside your computer that you have to haul around. I haven't done this for Teams, but I do some sound recording / reinforcement work and this would work.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-12-21T16:40:55+00:00

    I'm also still having this issue. No luck on Google or our helpdesk.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-11-27T17:46:06+00:00

    i know. it blows.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-04-28T09:15:22+00:00

    Have you tried checking your device volume, sometimes if the device volume is set to maximum, it overides the teams volume setting.
    You might also want to check if there is any available update for the teams app on your device and complete the required update.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-04-27T06:46:09+00:00

    Thanks for your detailed reply.
    May I know the audio device you're using and does this also happens when you're not connected to any external audio device (headset).

    Was this answer helpful?

    0 comments