How do I stop teams from turning my headset volume up to 100% in the "App volume and device preferences" before each call?

Anonymous
2023-04-25T20:51:49+00:00

The title says it all. The only way to prevent my ear drums from bursting is:

  1. Join a call before anyone else
  2. open Settings
  3. search for "Sound mixer options" (which takes you to the "App volume and device preferences" screen)
  4. turn the teams volume down for my headset

This happens 100% of the time and it's absolutely ridiculous.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-10T15:14:05+00:00

    Windows 11 Professional, New Teams. Same issue. Volume resets back to 100% after restarting Teams. Each time someone calls, the volume starts at 100%. This is a Teams bug that MS has yet to fix after over a year. Has MS explained why they refuse to fix this problem?

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  2. Anonymous
    2024-05-29T21:59:42+00:00

    Oh, tried Copilot for the answer (since that's what you seem to be spending all your time and resources on rather than working on things people actually use) and no solutions there either beyond the 'adjust the slider for volume' and a few other suggestions from this thread.

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  3. Anonymous
    2024-03-21T15:47:56+00:00

    I am also having this issue, and it's actually caused me problems at work as (at an IT company) people don't think that I am a competant worker.

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  4. Anonymous
    2024-02-25T12:42:20+00:00

    I have installed an add on from Microsoft itself that seems to control the issue: EarTrumpet.

    Just go to Microsoft store and install

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  5. Anonymous
    2024-01-17T21:19:55+00:00

    Same issue as all of the above, new calls are always at 100% and if we leave a call and then go back to it the volume also goes back to 100%.

    But also noticed a new hiccup, when we join the Teams call we used to be able to drag the Teams app volume down to 0 if we needed to grab an IRL web phone call using the same headset (wired, not wireless or Bluetooth, and using the 3.5mm jack, not USB). As of this week when myself or my coworkers drag the volume down to 0 with the system volume at 100 we still hear teams audio as if it was at level 15-20 previously. The only person NOT having this issue is the one using her speakers for the Teams call rather than a headset since her Bluetooth headset will only accept one input, either Webcall or Teams, without muting her. The one bonus to her dog chewing the wired headset's cable.

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