How do I stop teams from turning my headset volume up to 100% in the "App volume and device preferences" before each call?

Anonymous
2023-04-25T20:51:49+00:00

The title says it all. The only way to prevent my ear drums from bursting is:

  1. Join a call before anyone else
  2. open Settings
  3. search for "Sound mixer options" (which takes you to the "App volume and device preferences" screen)
  4. turn the teams volume down for my headset

This happens 100% of the time and it's absolutely ridiculous.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2024-01-12T02:21:19+00:00

    This is happening to me too. My ears are destroyed. I tried some of the solutions in this thread and they didn't work. So frustrating

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  2. Anonymous
    2024-01-09T19:52:33+00:00

    Good to know. Definitely not an option for my org but thanks

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  3. Anonymous
    2023-12-05T20:59:05+00:00

    it works for me Thanks Ryan Brown

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  4. Anonymous
    2023-11-27T16:45:19+00:00

    Okay, googled it and this didn't work for me. In fact, when I turned it off, and while on a Webex call, I started a meeting in Teams and having the option turned off impacted my Webex volume, where with it on, my Webex volume stays the same but only my Teams volume acts crazy.

    Be really nice if Teams could correct this behavior. Teams will eventually face law suits for the Tinnitus users suffer from as a result of constantly having their ears blown out.

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  5. Anonymous
    2023-04-29T11:20:28+00:00

    You might want to check if your bluetooth driver is also up-to-date, if that doesn't seems to be the issue, I'll invite you to report this at the feedback portal.
    From the bottom lower-left of Teams app > Help > Report the issue, with that, the necessary team will be able to look further into your concern.

    Thanks for your understanding.

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