Banner in New Teams Desktop “! Please sign in again. This could be a request from your IT department or Teams, or the result of a password update.” - Is this real??

Anonymous
2024-07-12T14:19:44+00:00

Banner in New Teams Desktop “! Please sign in again. This could be a request from your IT department or Teams, or the result of a password update.” - Is this real??

User received this error when opening New Teams.

Password is not new

Windows 11

New Teams Desktop App

(the banner was pink background with Black text and appeared to be generated by Teams)

If this is official; the wording is bad and I would like to change it. There is no documentation on MSFT for this error or its likeness.

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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-20T10:39:52+00:00

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  2. Anonymous
    2024-08-22T10:46:08+00:00

    Same problem here.

    We use non-persistent Omnissa Horizon Desktops. The IDP we use is Omnissa Workspace ONE Access, and the VDI desktops are not Entra ID Hybrid Joined. We also use FSLogix for roaming profiles.

    Initial tests suggest that if the VDI desktops are Entra ID Hybrid Joined, the problem is resolved.

    Are everyone use Microsoft as IDP or an 3rd party?

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  3. Anonymous
    2024-08-22T19:46:05+00:00

    I fixed it after a few weeks and think I know what it was.

    It worked on my other computer with no browsers open.

    On the failing computer, I never signed out fully of Chrome or Edge.

    Did that, problem gone.

    whew!

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  4. Anonymous
    2024-08-22T21:20:08+00:00

    I never signed out fully of Chrome or Edge.

    Did that, problem gone.

    whew!

    That's not an option. I need to be signed in on my browser as well.

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  5. Anonymous
    2024-08-27T06:18:10+00:00

    Didn't work for me.

    I completely signed out, and even deleted all the cookies.

    24 hours later... again signed out.

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