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How can solve
Banner in New Teams Desktop “! Please sign in again. This could be a request from your IT department or Teams, or the result of a password update.” - Is this real??
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Anonymous
Banner in New Teams Desktop “! Please sign in again. This could be a request from your IT department or Teams, or the result of a password update.” - Is this real??
User received this error when opening New Teams.
Password is not new
Windows 11
New Teams Desktop App
(the banner was pink background with Black text and appeared to be generated by Teams)
If this is official; the wording is bad and I would like to change it. There is no documentation on MSFT for this error or its likeness.
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
59 answers
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Anonymous
2024-07-18T03:40:13+00:00 -
Anonymous
2024-07-18T15:28:58+00:00 We have same issue,
I am not sure that this is the right way but it worked for two users, basically users added again their MFA in their ccounts
The user has access her account and "refresh" her login, I mean (View account--> Security Info --> Add sign method.... scanned QR code), the other user did not have access to her account then in Admin Center we removed MFA for a while, then she logged in and "refresh" (added again) her MFA.
After that, reset PC and open Teams, the message again appeared but in the upper right corner was a "Sign in" button, she clicked and message disappeared and user is working fine (chat, video calls, scheduled/record teams were tested)
I hope this will be useful
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Anonymous
2024-07-19T14:13:08+00:00 Have the same issue with Server 2022 - Non-persistent using latest FS Logix update 4. Classic Teams is fine. New Teams has the issue. Anyone able to resolve yet?
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Anonymous
2024-07-20T07:02:13+00:00 Got this problem when I reset the local user account password, and I did that using Admin local account. All the microsoft accounts are logged out including 365 apps.
Question: Is this a new update from Microsoft ? Haven't experienced this before.
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Anonymous
2024-07-22T09:14:58+00:00 is there any solution
i am facing the same issue *Please sign in again. This could be a request from your IT department or Teams, or the result of a password update.*
after a day or two.