Banner in New Teams Desktop “! Please sign in again. This could be a request from your IT department or Teams, or the result of a password update.” - Is this real??

Anonymous
2024-07-12T14:19:44+00:00

Banner in New Teams Desktop “! Please sign in again. This could be a request from your IT department or Teams, or the result of a password update.” - Is this real??

User received this error when opening New Teams.

Password is not new

Windows 11

New Teams Desktop App

(the banner was pink background with Black text and appeared to be generated by Teams)

If this is official; the wording is bad and I would like to change it. There is no documentation on MSFT for this error or its likeness.

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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-13T02:45:04+00:00

    same here.

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  2. Anonymous
    2024-12-16T05:05:40+00:00

    I only restarted the PC and logged in again and it worked. but can't figure out why I keep getting this.

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  3. Anonymous
    2024-11-14T12:16:52+00:00

    Found this off a reddit post, worked for me,

    1, close all Office software, in the "Start Menu" in the search "Command Prompt" (or "cmd"), and the right mouse button click and select "Run as administrator"; 

    2, in the command prompt enter the following code: 

    cd %programfiles% \Common Files\microsoft shared\ClickToRun  
Enter; 

  

3, and then enter  

  

Officec2rclient.exe /update user updatetoversion=16.0.17531.20120 

    This worked for me, thanks

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  4. Anonymous
    2024-10-29T18:45:14+00:00

    Very annoying. There's no indication that you're having a problem if you're not in that tab. It's becoming a real problem for our team. This needs to be addressed.

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  5. Anonymous
    2024-10-15T19:30:15+00:00

    @Dilkaash Singh

    When I run that command I get a popup stating it is looking for updates.

    Then, after about 10 seconds I get this error:

    Something went wrong

    We're sorry, we ran into a problem while looking for updates.

    Please check your network connection and try again later.

    Go online for additional help.

    Error Code: 30183-27(400)

    To make it clear; I'm running Teams in my Firefox browser. I don't use the 'new' Teams on the desktop anymore. The 'classic' version worked great, but the 'new' version is just terrible.

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    3 people found this answer helpful.
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