Banner in New Teams Desktop “! Please sign in again. This could be a request from your IT department or Teams, or the result of a password update.” - Is this real??

Anonymous

User received this error when opening New Teams.

Password is not new

Windows 11

New Teams Desktop App

(the banner was pink background with Black text and appeared to be generated by Teams)

If this is official; the wording is bad and I would like to change it. There is no documentation on MSFT for this error or its likeness.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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59 answers

Anonymous

2024-10-29T18:45:14+00:00

Very annoying. There's no indication that you're having a problem if you're not in that tab. It's becoming a real problem for our team. This needs to be addressed.
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Anonymous

2024-10-14T14:08:46+00:00
Found this off a reddit post, worked for me,

1, close all Office software, in the "Start Menu" in the search "Command Prompt" (or "cmd"), and the right mouse button click and select "Run as administrator";

2, in the command prompt enter the following code:
```
cd %programfiles% \Common Files\microsoft shared\ClickToRun  
Enter; 

3, and then enter  

Officec2rclient.exe /update user updatetoversion=16.0.17531.20120
```
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Anonymous

2024-10-14T10:31:30+00:00

No, we opened a ticket. This was the response from Microsoft.
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Anonymous

2024-08-22T19:46:05+00:00

I fixed it after a few weeks and think I know what it was.

It worked on my other computer with no browsers open.

On the failing computer, I never signed out fully of Chrome or Edge.

Did that, problem gone.

whew!
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Anonymous

2024-08-08T11:25:19+00:00

Hello Microsoft Team,

We have impacted with this error from almost a month now. @msandtorvMSFT

Can we please update the same here:

https://learn.microsoft.com/en-us/microsoftteams/new-teams-known-issues
Just created a user voice feedback, please vote thank, this way Product Team will get to know.

https://feedbackportal.microsoft.com/feedback/idea/d1c8d972-8f55-ef11-b4ad-000d3a0e6a3a
CK900 : Please edit and update, looks like its a known issue

https://learn.microsoft.com/en-us/answers/questions/1879763/ms-teams-please-sign-in-again-message
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