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Other ideas online failed, but this works! I was having the hardest time trying to get my Bluetooth headphones (bose 700) to work after my company updated me to Windows 11 on my Dell 5550 laptop. I manually tried updating the Intel Bluetooth and WiFi Drivers from Intel's website. that didn't help. I knew a few others seeing this problem on their own PCs as well. Our headphones would work in browsers, apps in windows 11, but not in MS Teams. We tried many other options until one fixed it... So here it is. Does this work for others as well?
I first go into Bluetooth and Devices.
Then click on View more devices.
Then scroll down and click on More Devices and Printer Settings.
Then I right click on my headphones icon and go to Properties.
Then go to the Services tab and Uncheck the Handsfree Telephony option.
After unchecking this, my headphones work in MS Teams!!
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you! Thank you! This worked for me and alleviated weeks of frustration. My issue was windows 10 not 11, so to get to the services I had to go to "devices and printers" and right click on my device there.
Thanks, this finally fixed the issue with my Sony WH-910N headset.
You are the real MVP. Thank you!!
I don't have any other suggestions. I ended up going back to the older settings, as I believe MS Teams finally fixed some stuff around this.
But ideally, there are still tons of Bluetooth & Windows 11 issues.
For instance I used to take a call on my Android Phone or switch over to Windows 11, while both were connected.
Now I find myself having to turn bluetooth off one of the devices that I really don't want it connecting too. Super frustrating. As are the continued problems you're seeing.
@MS figure this out please.
This is the only thing that has worked. Thank you!