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Other ideas online failed, but this works! I was having the hardest time trying to get my Bluetooth headphones (bose 700) to work after my company updated me to Windows 11 on my Dell 5550 laptop. I manually tried updating the Intel Bluetooth and WiFi Drivers from Intel's website. that didn't help. I knew a few others seeing this problem on their own PCs as well. Our headphones would work in browsers, apps in windows 11, but not in MS Teams. We tried many other options until one fixed it... So here it is. Does this work for others as well?
I first go into Bluetooth and Devices.
Then click on View more devices.
Then scroll down and click on More Devices and Printer Settings.
Then I right click on my headphones icon and go to Properties.
Then go to the Services tab and Uncheck the Handsfree Telephony option.
After unchecking this, my headphones work in MS Teams!!
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
That worked. Been struggling with this for a long time. Kudos to Microsoft for not addressing the one feature that Teams is useful at.
Still broken...
Found some ugly messages in devices...
Realtek(R) Audio:
Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0285&SUBSYS_103C8898&REV_1000\5&6878457&1&0001 had a problem starting.
Service: IntcAzAudAddService
Solution for IntcAzAudAddService Event 258 errors on laptops... - HP Support Community - 8832307
Still evaluating if it fixes problems...
I was taking another look to this problem and found a message in some realtek devices: "configuration could not be migrated"
Just removed the drivers for all the devices I found in that state, turn off the laptop and turned it on pressing the "on" button for some seconds (sb told me that if you do that laptop bios resets devices status).
Right now seems to be working as it worked in W10: 20 mins meeting with very few audio problems (some noise sometimes).
We'll see, but maybe the problem is a configuration migration problem?
I also disabled audio enhancements and reduce audio format to DVD quality.
Amazing!!!!! Finally I found a solution!!!!!! Man, Microsoft owes you a reward for this fix!!!!!
My situation is similar...
When I use teams or open the menu below
Settings >> Bluetooth & devices >> Devices >> More devices and printer settings
Mouse left button on bluetooth sound device >> Sound settings
Open "Recording" tab
And sound changes completely. It starts having noise, looses clarity, etc.
If I close the window, it comes back.
If I choose a different application window sometimes it comes back too.
I'm starting to think problem is not in teams, but in how teams works with sound devices and in some problem with bluetooth sound devices in windows 11.