I have a problem with Teams (365 Enterprise A5 license, Teams version 1.6.00.9379, latest update available). After starting up, the buttons on my Stream Deck + (software 6.1.0.18521, firmware 2.0.3.2) are the same Teams logo with a small red lock on them (but with the custom text tag which I set for each button). -update- The procedure below doesn't work anymore. :( To get the correct icons on the buttons I have to: -Start a Teams meeting/call, at least one participant has to answer; Stop the meeting after a few seconds; In Teams disable the Third-Party API option; Wait about 10 seconds and enable the Third-Party API option (key stays the same); Start a new Teams meeting/call, at least one participant has to answer; End the meeting/call after 10 seconds or more; Within a few seconds the correct icons show up on the buttons, but greyed; Again, start a Teams meeting/call and the buttons change to colored. However, when a meeting/call is started and the buttons show the correct icons and change to colored, none of these buttons do anything when pressed. But when using mute or disable camera from within the Teams desktop app, the status on the buttons on the Stream Deck do change instantly according to the status in Teams. It doesn't matter if Microsoft Teams is started at Windows startup or if you start Microsoft Teams after the Stream Deck software is loaded and active. Tested with both normal and developer/public preview mode. Note: I'm not affiliated with neither Microsoft nor Elgato.

I've always used the Teams desktop app for Stream Deck. I didn't think it was possible to generate an API key using the web app anyways. I'm currently using these versions: Stream Deck for Mac 6.2.1 (18825) MS Teams Plugin for Stream Deck 1.0.40 MS Team Desktop for Mac 1.6.00.15961

And you use the plain app or the web app for teams?

I seem to have lost that tick mark though :-o... just trying to reinstall. Since I use a company managed device, some things don't work as expected.

Hey there. Lately i use MS Teams for School and .... you know. I got the same issue with Stream Deck and the Problem is the Keybouard Language. (For me) I need to change the Keyboard Layout to German, to use Teams with Stream Deck. Last week this worked fine for me, but today i can't change the Layout anymore. I updated all Windows and other Drivers and tried starting Teams as Admin, but nothing works. I change the Language an Teams restarts, but after restart Layout still is on English US. Annoying. ^^

Teams add-in for Elgato Stream Deck not working properly

Anonymous

I have a problem with Teams (365 Enterprise A5 license, Teams version 1.6.00.9379, latest update available). After starting up, the buttons on my Stream Deck + (software 6.1.0.18521, firmware 2.0.3.2) are the same Teams logo with a small red lock on them (but with the custom text tag which I set for each button).

-update-

The procedure below doesn't work anymore. :(

To get the correct icons on the buttons I have to:

-Start a Teams meeting/call, at least one participant has to answer;

Stop the meeting after a few seconds;
In Teams disable the Third-Party API option;
Wait about 10 seconds and enable the Third-Party API option (key stays the same);
Start a new Teams meeting/call, at least one participant has to answer;
End the meeting/call after 10 seconds or more;
Within a few seconds the correct icons show up on the buttons, but greyed;
Again, start a Teams meeting/call and the buttons change to colored.

However, when a meeting/call is started and the buttons show the correct icons and change to colored, none of these buttons do anything when pressed. But when using mute or disable camera from within the Teams desktop app, the status on the buttons on the Stream Deck do change instantly according to the status in Teams.

It doesn't matter if Microsoft Teams is started at Windows startup or if you start Microsoft Teams after the Stream Deck software is loaded and active. Tested with both normal and developer/public preview mode.

Note:

I'm not affiliated with neither Microsoft nor Elgato.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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42 answers

Anonymous

2023-06-21T12:26:56+00:00

same here.
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Anonymous

2023-06-16T08:31:40+00:00

I've always used the Teams desktop app for Stream Deck. I didn't think it was possible to generate an API key using the web app anyways.

I'm currently using these versions:

Stream Deck for Mac 6.2.1 (18825)

MS Teams Plugin for Stream Deck 1.0.40

MS Team Desktop for Mac 1.6.00.15961
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Anonymous

2023-06-16T08:19:43+00:00

And you use the plain app or the web app for teams?
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Anonymous

2023-06-08T06:34:58+00:00

I seem to have lost that tick mark though :-o... just trying to reinstall.

Since I use a company managed device, some things don't work as expected.
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Anonymous

2023-04-24T08:20:00+00:00

Hey there. Lately i use MS Teams for School and .... you know.
I got the same issue with Stream Deck and the Problem is the Keybouard Language. (For me)
I need to change the Keyboard Layout to German, to use Teams with Stream Deck.

Last week this worked fine for me, but today i can't change the Layout anymore. I updated all Windows and other Drivers and tried starting Teams as Admin, but nothing works. I change the Language an Teams restarts, but after restart Layout still is on English US. Annoying. ^^
Was this answer helpful?

0 comments No comments