New Teams: Camera Settings Gone

Anonymous
2023-09-26T12:45:22+00:00

Hello

Under Teams Classic - there used to be a number of camera settings under Settings > Devices > Camera such as Zoom/Pan/Tilt. Those settings no longer appear, to my knowledge, in New Teams. Am I missing something or did this feature not carry over?

Also, the webcam I am using, a Poly P5, has local software installed but those zoom/pan/tilt settings have never carried over to Teams (Classic or New).

Any advice? Did this feature disappear forever or am I missing where it is?

Teams User

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-12-07T08:50:06+00:00

    I find that the Logitune software works with other platforms (Zoom, Google Meet etc) but doesn't adjust my image on Teams. I was reliant on the 'camera settings' in Teams. Have had to go back to old version.

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  2. Anonymous
    2023-12-07T17:32:14+00:00

    Install FFMPEG and follow these instructions: https://www.addictivetips.com/windows-tips/access-advanced-settings-for-the-integrated-webcam-on-windows-10/

    basically, from the bin folder in ffmpeg, just run the following command from cmd:

    ffmpeg -f dshow -show_video_device_dialog true -i video="NAME-OF-WEBCAM"

    Set up a bat file so that you can run the command from a shortcut, and then it is always just a double click away!

    I was having the exact same problems as all other comments. Logitech camera, used Device Options daily to fix zoom. New Teams missing the option. I was able to download/extract ffmpeg on my office PC (no "install" necessary), and run the commands in a command prompt to get the same settings window to open while running the New Teams. I then saved those commands into a .bat file that I can run daily to open the options window. The only issue is the warning from Windows Defender that I have to bypass every time to run the batch file. Thanks for the tip, this solution is an adequate workaround until New Teams includes the same option as classic Teams. Like other commenters have said, New Teams should have this functionality. New Teams should respect the device settings as defined by the system. New Teams should not reset to system default settings after reboot or coming back from sleep mode. Until then, this works out okay. Thanks for the tip!

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  3. Anonymous
    2023-12-07T19:29:15+00:00

    Thank you for the tip, but when I extracted the ffmpeg file, at first I could not find the .exe file but then took a closer look and I had downloaded the code instead. I have now found the correct .exe file.

    I tried to write a bat file, but I don't think I got it quite right.

    @echo off

    cd "C:\Users\OneDrive - Adobe\Documents\LAP\ffmpeg files\ffmpeg-master-latest-win64-gpl\bin>ffmpeg -f dshow -show_video_device_dialog true -i video="Logitech Webcam C925e""

    pause

    Is this the correct way? Any guidance from you guys on how to correct this bat file would be very helpful!

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  4. Anonymous
    2023-12-08T08:13:32+00:00

    For those with a logitech webcam, I have an alternative solution.

    I noticed that the old version of Teams on a customer laptop, when opening camera settings, opens LogiDPPApp.exe in the system32 folder. Internet informed me this is the 'Logitech webcam software'. I found this here: Logitech-webcamsoftware – Logitech Support en downloads, but find your own trusted source.

    After installation, a restart is required. You can now start the Logitech webcam software by running the logidppapp.exe from the system32 when using Teams and adjust the settings.

    I have a Logitech C920 on Windows 11. Great that software from 2012 still works with a modern OS and hardware :-)

    Still hope MS does something in the new Teams to get camera settings directly without the need to install virtual webcams, older versions of Teams and such.

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  5. Anonymous
    2023-12-08T11:44:35+00:00

    <QUOTE>

    I was having the exact same problems as all other comments. Logitech camera, used Device Options daily to fix zoom. New Teams missing the option. I was able to download/extract ffmpeg on my office PC (no "install" necessary), and run the commands in a command prompt to get the same settings window to open while running the New Teams. I then saved those commands into a .bat file that I can run daily to open the options window. The only issue is the warning from Windows Defender that I have to bypass every time to run the batch file. Thanks for the tip, this solution is an adequate workaround until New Teams includes the same option as classic Teams. Like other commenters have said, New Teams should have this functionality. New Teams should respect the device settings as defined by the system. New Teams should not reset to system default settings after reboot or coming back from sleep mode. Until then, this works out okay. Thanks for the tip!

    <\QUOTE>

    Glad it's working for you. Interestingly I dont seem to get the Defender warning... no idea why...

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