New Teams: Camera Settings Gone

Anonymous
2023-09-26T12:45:22+00:00

Hello

Under Teams Classic - there used to be a number of camera settings under Settings > Devices > Camera such as Zoom/Pan/Tilt. Those settings no longer appear, to my knowledge, in New Teams. Am I missing something or did this feature not carry over?

Also, the webcam I am using, a Poly P5, has local software installed but those zoom/pan/tilt settings have never carried over to Teams (Classic or New).

Any advice? Did this feature disappear forever or am I missing where it is?

Teams User

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

118 answers

Sort by: Newest
  1. Anonymous
    2024-01-05T09:22:04+00:00

    Interestingly - as well as the Yealink UVC30 I also have a Microsoft Lifecam Studio - which you now cannot adjust through Windows App (as there is not one) OR Teams !

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-01-05T07:58:36+00:00

    Same issue for me - we use the Yealink UVC30 4k cameras and they consistently default back to a wide FOV - in the "classic Teams" you could adjust pan/tilt/zoom - now there is nothing.

    Did anyone actually get to the bottom of why this has been removed in "new Teams"?

    Mark

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-12-23T06:22:45+00:00

    <QUOTE>

    Thank you for the tip, but when I extracted the ffmpeg file, at first I could not find the .exe file but then took a closer look and I had downloaded the code instead. I have now found the correct .exe file.

    I tried to write a bat file, but I don't think I got it quite right.

    @echo off

    cd "C:\Users\OneDrive - Adobe\Documents\LAP\ffmpeg files\ffmpeg-master-latest-win64-gpl\bin>ffmpeg -f dshow -show_video_device_dialog true -i video="Logitech Webcam C925e""

    pause

    Is this the correct way? Any guidance from you guys on how to correct this bat file would be very helpful!

    <\QUOTE>

    This is what mine looks like:

    cd "D:\Programs\ffmpeg-N-112848-g2020ef9770-win64-gpl\bin"
    ffmpeg -f dshow -show_video_device_dialog true -i video="NexiGo N930AF FHD Webcam"

    Here's what worked for me. Put the following in a text editor:

    cd "Full\Path\to\ffmpeg\bin\folder"
    .\ffmpeg -f dshow -show_video_device_dialog true -i video="Camera Name"
    

    Camera Name is literally what's listed as the camera's name in Windows Settings -> Devices. Save the file with a .bat extension, then double-click it to run it.

    Note that, as I understand it, you'll have to create a different .bat file for each camera you intend to use.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-12-23T05:41:44+00:00

    For those with a logitech webcam, I have an alternative solution.

    I noticed that the old version of Teams on a customer laptop, when opening camera settings, opens LogiDPPApp.exe in the system32 folder. Internet informed me this is the 'Logitech webcam software'. I found this here: Logitech-webcamsoftware – Logitech Support en downloads, but find your own trusted source.

    After installation, a restart is required. You can now start the Logitech webcam software by running the logidppapp.exe from the system32 when using Teams and adjust the settings.

    I have a Logitech C920 on Windows 11. Great that software from 2012 still works with a modern OS and hardware :-)

    Still hope MS does something in the new Teams to get camera settings directly without the need to install virtual webcams, older versions of Teams and such.

    Thanks for the suggestion. Unfortunately this requires admin privileges to install, just as LogiTune does.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-12-19T16:15:55+00:00

    Hello Kindly please provide better feedback on what you can see now after trying all the listed suggestions so we can help troubleshoot further Regards Adeyemi

    Chiming in that this is a pretty big issue for video calls and needs to be fixed ASAP.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments