New Teams: Camera Settings Gone

Anonymous
2023-09-26T12:45:22+00:00

Hello

Under Teams Classic - there used to be a number of camera settings under Settings > Devices > Camera such as Zoom/Pan/Tilt. Those settings no longer appear, to my knowledge, in New Teams. Am I missing something or did this feature not carry over?

Also, the webcam I am using, a Poly P5, has local software installed but those zoom/pan/tilt settings have never carried over to Teams (Classic or New).

Any advice? Did this feature disappear forever or am I missing where it is?

Teams User

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-11-13T10:49:02+00:00

    Im also missing this features - its super annoying that you aren`t able to even crop video by zoomin like in previous settings.

    Do you have a plan to get back this settings in new version?

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  2. Anonymous
    2023-11-20T18:32:22+00:00

    This is really an essential feature to have and I have gone back to classic because of it. I use the tilt and zoom every day (which by the way, won't stay set and have to do this routine every day (pan to the right, then hit apply, which settings disappear every day forcing us to re-do it daily). The image does not look the same, and the setting within the logitech app don't have any affect on what Teams is picking up and displaying from the camera.

    Need to have this feature back (open camera settings).

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  3. Anonymous
    2023-11-15T09:49:12+00:00

    That would be an excellent solution. Unfortunately, this is a corporate device and while I can plug in a better webcam, I'm not able to install third party software and it's not worth IT installing and maintaining odds and ends of software for own peripherals. So we rely on what Windows and Teams provides.

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  4. Anonymous
    2023-09-26T14:56:48+00:00

    Hi Adeyemi

    Not sure if you can edit your post but your hyperlink has a period at the end and won't work if someone just tries to click through.

    I was looking for definitive confirmation on whether or not this functionality is gone for good not a link to Teams support that doesn't talk about question I raised.

    Also, not sure if the Poly settings not carrying through to Teams is a MS issue or Poly issue but was just flagging if MS is going to get rid of functionality that previously existed it would be nice if Teams could pick up camera settings from webcam software (less desired approach in my opinion vs native settings). Again not looking to go down this path just flagging for those that read.

    Teams User

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  5. Anonymous
    2023-09-26T13:59:33+00:00

    Hello

    I’m Adeyemi and I’d be happy to help you with your question.

    In the new Teams update, some settings may have changed or moved

    Here's how you can check your camera settings in the new Teams:

    1. In Microsoft Teams, select Settings and more to the left of your profile picture at the top, then select Settings
    2. In Settings, select Devices
    3. Under Camera, select your webcam

    If you don't see the Zoom/Pan/Tilt settings, it's possible that these specific features did not carry over to the new Teams https://support.microsoft.com/en-us/office/using-video-in-microsoft-teams-3647fc29-7b92-4c26-8c2d-8a596904cdae.

    As for your Poly P5 webcam, if its local software settings are not carrying over to Teams, it might be due to compatibility issues between the webcam software and Teams. You could try reaching out to Poly's support for further assistance.

    I hope this helps

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below

    Regards Adeyemi

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