I can´t log in with my new school account

Anonymous
2023-07-03T10:59:34+00:00

I have downloaded the Teams app and it won´t let me log in with my new school account. I have MacBook and I already deleted the account from Finder-> keychain access and re-installed the app. Still, when I open the app, it won't let me log in with my new account.

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  1. EmilyS_726 28,995 Reputation points Volunteer Moderator
    2023-07-03T19:25:05+00:00

    Hello Essi, this is Emily. After you removed the old account from the keychain, delete the app again.

    Before you reinstall it, please clear cache first.

    delete Teams folder at /Users/[your username]/Library/Application Support/Microsoft/Teams

    Then you can reinstall the app. See if it helps.

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