I have 2 computers, a desktop and a laptop. Teams works great on the old version on both machines. Teams Beta works on the laptop, but not correctly on my desktop (same tenant, same network, which eliminates several possible issues) On my desktop when using the new Teams Beta: Video works when configuring my settings and when launching a new meeting I see video preview fine, before others join. When others join audio works perfectly, but I only see black instead of their video, and my video is frozen in the top right corner of the window. But everyone else on the call sees my video fine, so the camera is working. If I share a desktop or window on my computer their video minimizes to the the lower right corner of my monitor as expected, and I can see their video! Summary, on this machine only, when trying to have a video call in the new Teams Beta, I see only black with a frozen image of myself when the video started in the top right corner of the window. Everyone else can see me fine. No errors, everything seems to be working for everyone else, but I am just unable to use the beta and I'd love to as I do use multiple tenants. Please help!

I cannot get video during Teams calls if I use the new Teams. I can hear the other participant in the call and they can hear and see me, but I have to switch back to the old teams to get video. Switching back to the old Teams is also getting harder.

Now the new Teams desktop app is forced, indeed. Unfortunately, the issue with "no incoming video" is still there, at least for me. On top of that, I experience sluggish fonts on the user-interface. The classic Teams did not have theses issues. Windows 11, GeForce GTX 1050 Ti.

Ouch, this is awful. Now I am reverting to the Edge browser version for all meetings. This sucks, Teams used to work. I hope this is fixed soon. I am really rooting for every other piece of what I am seeing here. Just shocked it broke so badly when the old version didn't have this issue. Windows 11 NVidia GeForce RTX 2070 Super

i'm having the same issue, indiviual call are working. Meeting Video is not working. screensharing isn't working, to be able to see it, i have to popout the screen and I can see the screenshare

Video not working on my end only in new Teams Beta

Anonymous

I have 2 computers, a desktop and a laptop.
Teams works great on the old version on both machines.
Teams Beta works on the laptop, but not correctly on my desktop (same tenant, same network, which eliminates several possible issues)
On my desktop when using the new Teams Beta:
- Video works when configuring my settings and when launching a new meeting I see video preview fine, before others join.
- When others join audio works perfectly, but I only see black instead of their video, and my video is frozen in the top right corner of the window. But everyone else on the call sees my video fine, so the camera is working.
- If I share a desktop or window on my computer their video minimizes to the the lower right corner of my monitor as expected, and I can see their video!

Summary, on this machine only, when trying to have a video call in the new Teams Beta, I see only black with a frozen image of myself when the video started in the top right corner of the window. Everyone else can see me fine.

No errors, everything seems to be working for everyone else, but I am just unable to use the beta and I'd love to as I do use multiple tenants.

Please help!

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Anonymous

Open your services, see if you have Nahimic service running. If so, stop and disable the service. Then kill and restart teams and that fixed the issue for me

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Anonymous

2024-01-08T19:31:04+00:00

I cannot get video during Teams calls if I use the new Teams. I can hear the other participant in the call and they can hear and see me, but I have to switch back to the old teams to get video. Switching back to the old Teams is also getting harder.
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Anonymous

2024-01-11T16:21:57+00:00

Now the new Teams desktop app is forced, indeed. Unfortunately, the issue with "no incoming video" is still there, at least for me. On top of that, I experience sluggish fonts on the user-interface. The classic Teams did not have theses issues.

Windows 11, GeForce GTX 1050 Ti.
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Anonymous

2024-01-11T19:52:36+00:00

Ouch, this is awful. Now I am reverting to the Edge browser version for all meetings. This sucks, Teams used to work. I hope this is fixed soon. I am really rooting for every other piece of what I am seeing here. Just shocked it broke so badly when the old version didn't have this issue.

Windows 11

NVidia GeForce RTX 2070 Super
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2 people found this answer helpful.

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Anonymous

2024-01-12T13:27:03+00:00

i'm having the same issue, indiviual call are working.

Meeting Video is not working.

screensharing isn't working, to be able to see it, i have to popout the screen and I can see the screenshare
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