I have 2 computers, a desktop and a laptop. Teams works great on the old version on both machines. Teams Beta works on the laptop, but not correctly on my desktop (same tenant, same network, which eliminates several possible issues) On my desktop when using the new Teams Beta: Video works when configuring my settings and when launching a new meeting I see video preview fine, before others join. When others join audio works perfectly, but I only see black instead of their video, and my video is frozen in the top right corner of the window. But everyone else on the call sees my video fine, so the camera is working. If I share a desktop or window on my computer their video minimizes to the the lower right corner of my monitor as expected, and I can see their video! Summary, on this machine only, when trying to have a video call in the new Teams Beta, I see only black with a frozen image of myself when the video started in the top right corner of the window. Everyone else can see me fine. No errors, everything seems to be working for everyone else, but I am just unable to use the beta and I'd love to as I do use multiple tenants. Please help!

Ouch, this is awful. Now I am reverting to the Edge browser version for all meetings. This sucks, Teams used to work. I hope this is fixed soon. I am really rooting for every other piece of what I am seeing here. Just shocked it broke so badly when the old version didn't have this issue. Windows 11 NVidia GeForce RTX 2070 Super

Same here. GTX1070. Have tried it at least ten times since the release. I keep reverting back to old Teams.

I have an NVIDIA 4070 Gfx card and have the exact same issue as the original poster. It has been the same all the way back to the first beta version upp till now.

Exact the same problem. All is working in the old teams but not in the new. Will try the web version of teams to see if that helps.

Video not working on my end only in new Teams Beta

Anonymous

I have 2 computers, a desktop and a laptop.
Teams works great on the old version on both machines.
Teams Beta works on the laptop, but not correctly on my desktop (same tenant, same network, which eliminates several possible issues)
On my desktop when using the new Teams Beta:
- Video works when configuring my settings and when launching a new meeting I see video preview fine, before others join.
- When others join audio works perfectly, but I only see black instead of their video, and my video is frozen in the top right corner of the window. But everyone else on the call sees my video fine, so the camera is working.
- If I share a desktop or window on my computer their video minimizes to the the lower right corner of my monitor as expected, and I can see their video!

Summary, on this machine only, when trying to have a video call in the new Teams Beta, I see only black with a frozen image of myself when the video started in the top right corner of the window. Everyone else can see me fine.

No errors, everything seems to be working for everyone else, but I am just unable to use the beta and I'd love to as I do use multiple tenants.

Please help!

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Anonymous

Open your services, see if you have Nahimic service running. If so, stop and disable the service. Then kill and restart teams and that fixed the issue for me

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Anonymous

2024-01-11T19:52:36+00:00

Ouch, this is awful. Now I am reverting to the Edge browser version for all meetings. This sucks, Teams used to work. I hope this is fixed soon. I am really rooting for every other piece of what I am seeing here. Just shocked it broke so badly when the old version didn't have this issue.

Windows 11

NVidia GeForce RTX 2070 Super
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Anonymous

2023-12-07T16:19:16+00:00

Same here. GTX1070. Have tried it at least ten times since the release. I keep reverting back to old Teams.
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Anonymous

2023-11-23T07:15:54+00:00

I have an NVIDIA 4070 Gfx card and have the exact same issue as the original poster. It has been the same all the way back to the first beta version upp till now.
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Anonymous

2023-11-22T09:01:10+00:00

Exact the same problem. All is working in the old teams but not in the new. Will try the web version of teams to see if that helps.
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