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I can't sign in because my account says it need me to approve the sign on in the Authenticator app. HOWEVER, the sign on for the Authenticator app is ALSO saying I need to approve the sign on in the app. So I can't sign in to approve it without already being signed in. SO I am stuck in an infinite loop of it asking me to approve a sign in on my account in an app that I can't sign into without already being signed in!
Accessing Microsoft Teams using organizational or personal credentials
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for the response Jesse. The trouble is, I only have 2 options, 1 is to use the authentication app, the other is to use a verification code, when I take this option it takes me to screen to enter the verification code provided to me by the authentication app!! I have no other options, they all lead to the auth app.
BSOD has moved to the cloud and is now ALOD Authenticator Loop of Death! 4 days in and I’ve called golabal health several times only to be told after on hold for 2 hours i must wait for assigned engineer to call me back. All because i got a new phone and the Authenticator works for everything else except M365 business. All work docs and pics are being held hostage! I know user name and password and product key. I’m the system administrator and was sold a subscription for 1 that can be loaded on 5 machines AND 5 tablets AND 5 phones for ONE user. Now I’m stuck for what going on day 5 ALOD!!!! AUTHENTICATOR LOOP OF DEATH! funny side note, bottom of screen says Try M365 for free!!!! Ha! Should be a google ad..
Sympathy is all I can offer. My personal phone is my personal phone. Why should I download a work app on my personal phone to access a work file on my work PC?? Buy me a work phone if you want me authenticate work files. Now, the Company has all my personal passwords to my personal accounts.
Where's my right to privacy?
Hi John, have you figured out a solution yet?
Hi Chris, have you figured out a solution yet?