Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

117 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-01-09T11:41:43+00:00

    Same issue on M1 Mac mini....

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-01-09T12:50:50+00:00

    Same issue

    Version 1.5.00.33356

    Mac OS 10.15.7

    iMac 3.3 GHz Quad-Core Intel Core i7

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-01-09T15:51:31+00:00

    Same problem... please fix this Microsoft.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-01-09T20:18:10+00:00

    Given that Microsoft does not currently have a fix, is there a safe place to download 1.5.00.31156?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2023-01-10T10:50:10+00:00

    Exactly the same issue here, not sure of the exact start date, but mid December sounds about right.

    Macbook Pro 15 2017

    1.5.00.33356

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments